Help
How do I order?
Placing an order on our website is Fast, Easy and safe but if you are having any difficulties please do not hesitate to call us.
Can I order by email?
We prefer you to order using our site but if having problems with the online store. Please email sales@myprintgallery.co.uk or call us on 020 8348 8315
What payment options do you accept?
Print Gallery offers you the following payment options:
Debit / Credit Card payments
Visa Electron
MasterCard
Maestro Dom
Solo
Switch
American Express
We only accept card payment online not over the phone.
Cheque Payments
Please make cheques payable to Print Gallery Limited
Allow 5 working days for funds to clear before receiving finished product.
I'm worried about submitting my project information - is it safe?
It's very important to us that all your details are kept 100% safe. The details you provide us will only be used by Print Gallery to contact you about this project.
I like the prices but I require you to design my artwork, how long would it take for my proofs?
We normally take 1-2 days to produce proofs. Our team of designers work hard to produce creative artwork and so proofs can sometimes take longer than this. If your print is urgent please call the sales team on 020 8348 8315 before ordering to get an current lead time on artwork.
What is a CYMK?
Four Colour Process Printing', which is also known as 'Full Colour Printing', is a widely used printing technique.
What is ‘Bleed’?
Bleed is needed to ensure your job looks its best. Images, background colours and other fills, which are intended to print to the trimmed edge of the design, should be extended 3mm beyond the edge to give a 'bleed' without this you will end up with a white border. Example (A6 111 X 154.50) this is for cutting purposes. If you are unsure please contact our sales team.
The system uses four base colours – Cyan, Magenta, Yellow and Black. By using combinations of these in various tints, it is possible to produce virtually every colour imaginable!
However we appreciate that everyone's requirements are different so if you can't find the answer you are looking for then send us an email on sales@myprintgallery.co.uk or just call us on 0208348 8315 and a member of the team will be only too glad to help!
